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Infor CRM

Purpose-built CRM

Easy Anywhere, purpose-built CRM

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.

 

The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.

Easy and enjoyable to use

Software should look as good as it works. Otherwise, nobody's going to use it. Infor CRM engages every individual, across all teams, with a user experience that's designed to help users work faster and smarter.

Our team can help you with technical and customer care questions in your language.  Call us NOW for a great customer service experience!

Unique Capabilities

Infor CRM is the platform of choice for companies strategically focused on customer engagements. Robust functionality, deep integration, and high flexibility in how you use and deploy your solution result in a solution that works the way you need it to. 

Highlights and core functionality
CRM for the  
mobile world  

 

Infor CRM Mobile extends rich functionality to smartphones and tablets, giving your mobile workforce a strong competitive advantage. Interactions with native device features such as mapping, dialing, and email further streamline the mobile user experience. Receive over-the-air updates automatically at no additional charge.

Better interactions  

 

Rich customer profiles and sales productivity tools help users identify opportunities and streamline sales activities. Simultaneously, sales management tools, analytics, and proactive alerts drive accurate forecasting as well as effective team and territory management. Best-practice process automation recommends and performs winning actions that drive results.

Ultimate flexibility

 

Attain unparalleled flexibility and control in how you deploy, use, and pay for your CRM solution. Cloud, on-premise, hybrid, and mobile options accommodate your business needs. Buy, finance, or subscribe while maintaining full control of your data. Select from and mix multiple license types to lower TCO and align diverse user requirements.

Sales

 

Build your funnel. Build your forecast. Build your business.

 

Successfully compete and win in your industry with Infor CRM, which offers the right tools to help you effectively manage your sales pipeline, drive opportunities to a close, and have visibility across your sales team’s performance. Manage leads, opportunities, and activities from anywhere—at the office, on the road or on a mobile.

Customer Service

 

Deliver Exceptional customer experiences

 

 

Enable service and support teams to quickly resolve customer issues and deliver a quality customer experience that builds loyal, profitable customer relationships. Quickly find resolutions to problems, offer convenient self-service options to customers, and get robust reports that inform you if issues are being resolved in a timely manner.

Mobile

 

Your solution where you need it

 

 

Infor CRM Mobile delivers rich CRM functionality across multiple mobile platforms through a customizable, browser-based application that is easy to deploy and manage. Infor CRM Mobile provides robust capabilities to the users who spend most of their time on the road and in the field. They can edit all account and contact information, view KPIs, access charts, and keep track of their schedule and activities.

Infor CRM: Designed for your Industry

Infor CRM provides robust, flexible solutions in over 70 industries. Learn how Infor CRM delivers specialized capabilities for your industry from day one. 

Marketing

 

Maximize your marketing impact 

 

Deploy and track marketing campaigns using Infor CRM. You can target a particular market segment with a direct campaign, as well as track the effectiveness. From concept to conclusion, using reporting and analytics, you can monitor the responsiveness to your campaigns and track the return on your investment.

Analytics and Reporting

 

Insight that drives your bottom line 

 

Infor CRM reporting and analytics provide are key to unlocking the power of your data and enable you and your team to be proactive in your daily ambitions. Powerful analytics of business and team performance help increase individual effectiveness and maximize organizational and customer intelligence. From standard, out-of-the-box CRM reporting and list management capabilities to interactive analysis tools and specialized business intelligence, you get the tool.

Rich technology

 

Tech that fits your needs

 

Our flexible and robust configuration creates dynamic, personalized user experiences. Advanced customization accommodates unique requirements by user, team, company, and industry. Features include robust integration, sophisticated security, advanced process automation, and flexible deployment options to meet your unique business needs.